EN
Puerto Rico
US Virgin Islands
This “Consent for the Use of Electronic Documents” (the “Consent” or “E-sign Disclosure”) allows Oriental Bank (the “Bank”) to share with you information through electronic channels. This information includes, but is not limited to, disclosures, forms, notifications, and other communications necessary to establish your relationship or request services with the Bank.
With the purpose of facilitating account opening, request of credit, or any other service, the Bank has given you the option to receive the Documents through electronic channels, including but not limited to, communications through e-mail. The Bank has also provided you the option to send all Documents to the bank electronically once these have been finalized and signed by you. Sent and/or received Documents through electronic mediums are defined here as “Electronic Documents” (or “E-documents”). Electronic Documents may include, but are not limited to, contracts, notifications, and disclosures that the Bank is required, by law or regulation, to provide to you.
Terms and conditions required for electronic delivery of Documents are presented in this document. Please read carefully all the information displayed below.
A. Consent
You understand and consent to receiving Electronic Documents from the Bank and/or any other form, related to your deposit accounts, request of credit or any other service provided by the Bank, until you withdraw your consent, as presented in section B of this Consent. You understand and acknowledge that this Consent applies only and exclusively to Electronic Documents relating to account opening, request of credit, or any other service received from the Bank.
You understand and accept that the Bank may choose to provide all Documents via the same method and to the same address provided by you. As a result, you may receive all Documents in electronic, or printed, format. If you do not agree, you must notify the Bank as indicated below.
B. Right to Withdraw Consent
You understand and consent that you have the right to withdraw this consent at any moment to receive your documents electronically. To withdraw consent, you must contact the Bank through any of the following options:
- Through telephone: 787-620-0000 or 1-800-981-5554 (toll free).
- Contact us through Chat:
- Through postal mail: PO Box 195115, San Juan, PR 00919; Attention: Customer Service
- By visiting any of our branches
By withdrawing consent, once the Bank has had the opportunity to act regarding the notification, you will not receive Electronic Documents from the Bank, nor you will be able to send any more Electronic Documents to the Bank, in respect to the account, request of credit or any other service provided by the Bank. Prospectively from the day of consent withdrawal, all documents sent from the Bank to you will be in printed form.
C. Right to Receive Written Documents
You understand and acknowledge that you have the right to receive copies of Documents, through written or other non-electronic formats. To obtain written document copies, you must contact the Bank through any of the means provided in this document. At that moment, the Bank may charge any applicable fee for written document copies, if there are any.
D. Notifying Changes
You understand and recognize that it is your responsibility to timely notify the Bank of any changes in your e-mail address through any of the contact channels herein provided.
E. Software and equipment specifications
To receive E-documents, you must have access to a computer or mobile device with an internet connection and a valid e-mail address, an internet browser, Adobe Acrobat 7.0 or higher, and access to a printer or other digital storage device to save your documents. If using a mobile device, Adobe Acrobat 7.0 or higher may be substituted by a mobile browser with capacity to read PDF files.
The Bank will notify the subscriber in the event of changes that may materially affect your ability to access, view, or archive the documents. If these requirements change, you may have to accept this Consent again before receiving any other Electronic Document.
F. Service interruption
You recognize and acknowledge that the Bank is not responsible for interruptions or failures in the Bank’s, or your e-mail service, or of any other interruption or failure in the devices used to send or receive the E-documents, if said interruptions or failures occur as a result of acts or events outside of reasonable Bank controls (including, but not limited to, natural events, wars, protests, fires, expropriations, etc.). The Bank will not be responsible for the availability and functioning of facilities and/or services provided by third parties, especially, but without being limited to those used by you to receive or send Electronic Documents.
G. Acknowledgement of Access and Consent to Receive Electronic Documents
By consenting, you confirm that:
- You were able to access and read this “Consent for the Use of Electronic Documents”; and
- you can print, save or send this document, to a place where they can print or archive for future reference; and
- until you notify the Bank, as per the terms indicated above, you provide your consent to receive in electronic format, all Documents including, but not limited to, notifications, disclosures, authorizations, acknowledgements, and other documents and information that are required to be sent or received by the Bank throughout the life of the relationship.
Contact
- Through telephone: 787-620-0000 or 1-800-981-5554 (toll free).
- Contact us through Chat:
- Through postal mail: PO Box 195115, San Juan, PR 00919; Attention: Customer Service
- By visiting any of our branches